Privacy Policy

Serptik ("we", "us") operates the Serptik rank tracking platform at serptik.com and app.serptik.com. This Privacy Policy explains what personal data we collect, why we collect it, and how you can exercise your rights.

By creating an account or using our services, you acknowledge that you have read this policy.

Account data: name, email address, password (stored hashed), language preference, and billing currency.

Usage data: projects, keywords, ranking history, report settings, and notification preferences you configure in the dashboard.

Technical data: IP address, browser type, device information, and cookies required for authentication and security.

Communication data: messages you send to us by email or through support channels.

We process your data to provide and improve the service, run daily SERP checks, send account and ranking notifications you opt into, respond to support requests, and comply with legal obligations.

We do not sell your personal data to third parties.

We use trusted infrastructure and service providers for hosting, email delivery, SERP data (e.g. DataForSEO), and analytics. These processors access data only as needed to perform their services and under contractual confidentiality obligations.

We retain account and ranking data while your account is active and for a reasonable period thereafter unless deletion is requested or required by law. We apply industry-standard technical and organisational measures to protect your data.

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, and to object or withdraw consent where applicable. Contact info@serptik.com to exercise these rights.

If you are in the EEA, UK, or Turkey, you may also lodge a complaint with your local data protection authority.

We may update this policy from time to time. Material changes will be communicated via the website or email. Continued use after changes constitutes acceptance.

Questions: info@serptik.com